Create Neon Shipping Policy

Shipping Policy

We offer free & fast shipping across the US for all our orders. We pack your products with love and care so they reach you safely.

Shipment will be carried out by our logistics partner FedEx which is the world’s leading courier service.

All deliveries sent by CreateNeon are insured against theft and accidental damage. If you receive your sign damaged, please inform us ASAP!

Standard Free Shipping

All our custom-made and store products are delivered within approximately three weeks.

Express Shipping

Hate the wait? We got you a solution for express shipping. For just an additional $65, you can get your neon sign delivered in 10 business days.

FAQS

IS CREATE NEON MAKING & SHIPPING NEON SIGNS UNDER THE CURRENT CRISIS OF THE PANDEMIC?

COMPLETELY, YES! Know more about our Order Tracking and Shipping. With the majority in home-based offices where they are entirely set up to take your calls and meet your online orders. Our team operates comfortably with best-practice social distance in place. Designers work overtime to create LED neon signs custom-designed, made to order according to your specifications.

HOW CAN I TRACK MY SHIPMENT?

We will send you your order
tracking link via email & sms as soon as you place your order. You can enter your order I’d that will be shared with you as soon as your order will be shipped. You can track your shipment using the link and the order I’d.

WHEN YOU WILL SHIP MY ORDER?

We ship LED signs worldwide for free. Any LED design listed in our online store can be ordered and shipped anywhere. Free shipping worldwide. Since we need the time to design and make it + shipping time, Create Neon signs takes about
3 weeks to deliver.

CUSTOMS FEES, IMPORT FEES, DUTIES, AND TAXES

We ship products all over the world. Each country has their own rules and fees for products imported into said country. It is important that you are aware of your own country’s import laws and fees before you buy. Create Neon
does not charge you any of these fees or taxes, and we’re not able to pay these on your behalf. These fees are your responsibility and are not covered by the shipping fees we charge you. Our shipping fees only cover transport of the
product. Lastly, If you’re unsure about your government’s import fees you can most likely find that information online on your government’s website or many other websites that cover global shipping and logistics. We’re happy to
support you if you still have questions. Simply give us an email and tell us what you need. We look forward to being able to hear from you.